Safety
Careful. Watched.
Accountable.
How our robots are designed to behave on the street, what happens when something goes wrong, and how to tell us.
Careful by design
Each robot has limits for speed, roads, hours and weather, set for its design and checked before every trip is accepted.
Watched every second
AI monitors every robot all the time, and our operations team sees every unexpected stop as it happens.
Anyone can stop it
A clearly marked emergency stop on every robot. Press it and the robot stops and stays stopped.
When something goes wrong
Three layers of stopping.
It stops itself
If a sensor, the brakes or its own checks report a problem, the robot slows and stops at the side of the road. A separate safety controller can stop it even if the main computer fails.
A person steps in
Our operations team can tell the robot to wait, carry on or park, and send a technician. Braking never waits for the mobile network.
Anyone can stop it
Pressing the emergency stop stops the robot at once. It stays stopped until a technician has checked it.
Step by step
Proof before the next step.
Simulation first, then a closed course, then a small approved service area. A robot moves to public streets only with measured results and the approvals that apply.
- Limits
- Top speed, roads, hours and weather for each robot and each area, enforced before and during every trip
- Zones
- Areas a robot must keep out of, stay inside or slow down in, set by our operations team with local partners
- Handover
- Lockers open only while the robot is stopped and held, and only for the right code
- Privacy
- Faces and number plates are blurred before recordings leave the robot
Transparency
What we will publish.
Every month from the first day of service, on this page. Until then there is nothing to report, because no robot is in public service yet.
Distance
Kilometres driven in each service area.
Stops
Times a robot stopped itself, and times someone pressed an emergency stop.
Operator help
Times an operator had to step in, per 100 km.
Incidents
Any contact with a person, animal, vehicle or property, with what we changed.
Reports from the public
How many we received and how quickly we answered.
Changes
What we changed in the robots and software because of what we learned.
Something not right?
Tell us about anything a robot did that worried you. A person reads every report and answers it. If anyone is in danger, call 10111 or 112 first.
Live near a service area?
Answers about noise, cameras, where robots drive and what to do if one is in your way.
For residents